The subsequent statement outlines the details of Immediate Connect’s privacy policy, where “us,” “we,” or “our” refer to the company, concerning the products and services (“Services”) as well as the website (“Website”). Upholding your privacy and safeguarding the integrity of any information you provide are paramount to us for the effective provision of our Services and the operation of the Website.
Our Services and/or Website may be linked to other third-party sites and/or services. We explicitly disclaim responsibility for the privacy practices on these external platforms and recommend that you review their privacy policies before using them.
Any information collected or obtained by us in connection with our Services is treated as confidential. We securely store all information, limiting access to authorized personnel only. Rigorous technical, security, and organizational measures are in place to protect Personal Data (as defined below) against unauthorized or unlawful processing, as well as accidental loss, destruction, damage, theft, or disclosure.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
The subsequent sections provide details regarding the specific groups from which Personal Data is collected. These groups include the Website’s visitors (“Visitors”), users (“Users”), and business partners (e.g., affiliates, advertisers, publishers, advertising agencies, platforms, etc.) associated with our Services, collectively referred to as “Partners.” For the purposes of this Policy, Personal Data encompasses information such as IP address, first and last name, postal and/or email address, telephone number, interest in products and services, leads information, and details about the type of relationship existing between us and Visitors, Users, and/or Partners. The terms “Visitors,” “Users,” and “Partners” hold the meanings assigned to them in the relevant data protection regulation and/or the law.
By accessing the Website, you are indicating your agreement to the collection and utilization of your Personal Data as outlined herein. If you disagree with the terms stated here, please refrain from visiting the Website. In compliance with applicable laws, we will request your explicit consent for processing the Personal Data obtained from the Website or voluntarily provided by you. It is important to note that any consent given is entirely voluntary. However, if you withhold consent for the processing of your Personal Data, it may impact your ability to use the Website.
We may gather, record, and analyze information from Visitors to the Website. This may involve recording your IP address and employing cookies (refer to the Cookies Policy below). Additionally, we may incorporate data obtained through page view activity. Furthermore, any Personal Data you choose to provide or make accessible to us through the Website’s forms, such as during subscription or sign-up for our Services or information reception, may be collected and processed. We compile data regarding Website visits, including Visitor numbers, visit frequencies, geo-location data, duration of Website visits, clicked pages, and entry points of Visitors.
For the purposes outlined in this Policy, a “Visitor” refers to any individual who visits the Website and reviews its content, while a “User” denotes any Visitor actively receiving Service(s) or providing data (e.g., through forms, registration processes, or other methods) on the Website.
We may process Personal Data to operate, improve, understand and personalize our Website and/or Services. For example, we use the following Personal Data to use your data augmented with data from our operations to improve the accuracy of our Services; Communicate with you about the Services; Contact you about Service announcements, updates or offers; Provide support and assistance for the Services; Meet or comply with contractual or legal obligations towards our Partners; Collaborate, cooperate and otherwise work with our Partners, vendors and service providers; Sharing Personal Information with our Partners, vendors and service providers who may perform services on our behalf (e.g., via API and/or other electronic and digital means); Enforce our Terms of Use and/or our Policies; Additionally, we may communicate with you through the means you’ve provided us to do so.
We shall not process Personal Data unless there is a legal basis for such processing.
We may also disclose such information to service vendors, partners, and/or contractors to fulfill a requested service or transaction or to analyze the behavior of visitors and/or users on the website and/or partners’ websites.
For visitors and/or users with accounts in the European Data Region, all processing of personal data adheres to privacy rights and regulations, as outlined in the General Data Protection Regulation (GDPR) and/or the relevant Data Protection Laws and Regulations.
Personal data about you may be transferred to a third country (i.e., jurisdictions outside the European Economic Area (“EEA”)) or international organizations. In such cases, we will make reasonable efforts to safeguard and ensure the protection of your personal data, providing enforceable data subjects’ rights and effective legal remedies.
These safeguards and protections will be applicable under the following conditions:
(a) The transfer is to a third country or an international organization that the EU Commission has deemed to provide an adequate level of protection for the personal data transferred to them, as per Article 45(3) of the GDPR.
(b) The transfer is carried out through a legally binding and enforceable instrument between public authorities or bodies, as per Article 46(2)(a) of the GDPR.
(c) The transfer complies with standard data protection clauses adopted by the EU Commission, as per Article 46(2)(c) of the GDPR.
To facilitate our Services and collaborate with Partners, we may gather or acquire specific data types from them. Partners can upload, transmit, import, post, or process anonymized data concerning their users, visitors, and/or customers (“Data”). Throughout a Partner’s utilization of our Services, it may furnish us with information about itself and/or its users, visitors, and/or customers through API and/or other electronic and digital means. The Partner is prohibited from using the Services to collect or store personally identifiable information (information that can identify an individual) and from passing such data to us. This information is employed by us to identify the Partner and/or its users, visitors, and/or customers, facilitating the provision of our Services, support, mailings, sales and marketing activities, billing (if required or applicable), and meeting contractual obligations with the respective Partner. Additionally, we will only access information related to the Partner’s users, visitors, and/or customers after it has been pseudonymized by the Partner, unless expressly consented by the users, visitors, and/or customers, or mandated by law and/or legal authorities.
The Partner acknowledges: (i) the Service does not function as an archive or file storage service, and we are not obligated to store or back up the Data that Partners upload, import, or post to us, or generate during their use of the Service; (ii) the Partner is solely responsible for the backup of the Data; and (iii) access to any Data that has been deleted is at our sole discretion or as required by law and/or legal authorities.
The Partner comprehends and acknowledges that the Internet and its communications may lack security, creating opportunities for unauthorized access to computer systems, networks, and stored data. Information and data transmitted over the Internet (including the Data) or stored on any equipment transmitting Internet information may not remain confidential. We provide no representation or warranty regarding the privacy, security, authenticity, non-corruption, or destruction of such information. The Partner assumes the risk of using any information transmitted or obtained over the Internet, and we disclaim responsibility for any adverse consequences or losses resulting from Internet use.
We depend on the Partner’s consent to handle Personal Data, and/or on the Partner’s assurances that they have obtained the necessary consent from their users, visitors, and/or customers. Alternatively, we may process Personal Data when it is essential to fulfill a contractual obligation with the Partner or when required by law.
Additionally, we may process Personal Data when it is in our or our Partners’ legitimate interests, provided that these interests do not override the individual’s data protection rights, which may vary based on their jurisdiction.
The Partner acknowledges and agrees that the Data provided to us may include personally identifying information or personal data, as defined by relevant laws governing data usage concerning identified or identifiable natural persons in the EU and/or the state of California in the United States. This includes laws such as the EU Data Protection Act 1998, the EU General Data Protection Regulation (GDPR), and the California Consumer Protection Act effective as of January 1, 2020, among others.
The Partner hereby grants us a non-exclusive right and license to Process the Data for the purpose of providing the Services. We may also redact, anonymize, and/or aggregate the Data with content and data from other Partners or collected by us, as outlined in this Policy, for purposes such as product and service development, commercialization, and quality improvement initiatives. All Data Aggregations will be our sole and exclusive property.
The Partner affirms that they have lawfully obtained personally identifying information or Personal data in compliance with applicable Data Protection Laws and Regulations. They have appropriately disclosed to users, visitors, and/or customers how personally identifiable information or personal data will be used, processed, stored, and/or shared, as required by relevant laws. The Partner is responsible for honoring requests from users, visitors, and/or customers related to the collection, use, and storage of personally identifiable information or personal data, as mandated by relevant laws.
The Partner also represents and warrants that they own or have acquired the right to all intellectual property rights in the Data and have the right to provide us with the license granted herein. Furthermore, they assert that the Data does not infringe or violate any patents, copyrights, trademarks, or other intellectual property, proprietary, or privacy rights of any third party. The Partner remains solely responsible and liable for the Data, releasing us from any and all liability arising from such activities.
We may handle Personal Data both as a Processor and/or as a Controller, as defined in the GDPR and/or the Data Protection Laws and Regulation:
When it comes to data provided by Visitors and/or Users, we act as the Controller in accordance with the GDPR and/or the relevant Data Protection Laws and Regulations.
For data related to Partners and/or data belonging to Partners and their users, visitors, and/or customers, provided by the Partner to us, we serve as the Processor in accordance with the GDPR and/or the Data Protection Laws and Regulations.
All data collected by us is securely stored in hosting facilities that adhere to the highest security standards. Our agreements with hosting providers ensure compliance with the strictest security regulations.
We have implemented reasonable physical, technical, and organizational safeguards to protect against accidental, unauthorized, or unlawful destruction, loss, alteration, disclosure, access, use, or processing of Partner’s data and/or Partner’s and its users’, visitors’, and/or customers’ data and/or Personal Data in our possession. In the event of any known unauthorized access or use, we will promptly notify the Partner.
In cases where Partner’s utilization of the Services involves the processing of Personal Data belonging to its users, visitors, and/or customers, as a component of its engagement with a third-party platform under the purview of the GDPR and/or Data Protection Laws and Regulations, said platform shall assume the role of Controller. Partner, in turn, will function as a Processor and agrees to:
(a) Adhere to and act solely upon instructions received from the third-party platform with regard to the processing of said Personal Data;
(b) Restrict the processing of such Personal Data solely to the purposes associated with the provision of Services;
(c) Implement suitable technical and organizational measures to prevent unauthorized or unlawful processing, as well as protect against loss, destruction, or damage to the Personal Data;
(d) Ensure the integrity of all personnel accessing or slated to access the Personal Data;
(e) Avoid any actions or oversights that would result in a violation of Data Protection Laws for the third-party platform and/or us;
(f) Promptly notify the third-party platform and/or us of any suspected or confirmed data protection breaches, or unauthorized, unlawful processing, loss, destruction, or damage to the Personal Data;
(g) Obtain explicit written consent from the platform before subcontracting any processing obligations related to Personal Data to a third party;
(h) Refrain from processing the Personal Data outside the European Economic Area without obtaining the prior written consent of the third-party platform and fulfilling all its stipulated requirements for such extraterritorial processing;
(i) In the event of electronic marketing communications, ensure that the recipient has given consent, provide an unsubscribe option with each communication, and comply with any unsubscribe requests, when acting on behalf of Partner or the third-party platform.
We employ reasonable administrative, organizational, and technical safeguards and security measures to safeguard Personal Data against unauthorized access, disclosure, destruction, or alteration, as well as accidental loss, misuse, or damage.
In situations where the disclosure of data to third parties is deemed necessary and authorized, we ensure that these third parties commit to maintaining an equivalent level of data protection as provided by us. This commitment involves contractual obligations ensuring that the data is processed exclusively in accordance with the provisions outlined in this Policy, aligned with the purposes agreed upon by the Partner, and handled with the requisite confidentiality and security.
If a Visitor, User, and/or Partner have reason to suspect that their interactions with us are no longer secure, prompt notification is encouraged.
Please be aware that while we take all reasonable measures to prevent security breaches, we cannot guarantee that our security protocols will render information immune to illegal access by third-party ‘hackers.’ The resourcefulness of cyber-criminals means that our security measures, while robust, may not be completely breach-proof. Therefore, Visitors, Users, and/or Partners assume the associated risk of such breaches, acknowledging that they may occur despite our best efforts.
Please see our Cookie Policy for more information about the type of cookies and tracking technologies that we use on the Website and why, and how to accept or reject them.
While navigating the website, please note that Visitors and/or Users may encounter links to external sites beyond our control or influence. We disclaim responsibility for the content or privacy policies of these external sites.
When accessing third-party websites and/or services (including those of our Partners), we advise you to thoroughly review their privacy policies before using such websites and/or services and before disclosing any Personal Data.
We commit to retaining data (including Personal Data) only for the duration necessary to fulfill the purposes for which it was collected or as mandated by applicable laws or regulations. For the data of Visitors and/or Users, those with active accounts bear the responsibility of deleting data when necessary. Upon termination or expiration of a Visitor’s and/or User’s account or the termination of our contractual relationship with a Partner, all associated Personal Data collected through the Website and/or the Services will be deleted, in compliance with applicable law and our internal requirements and legitimate interests.
In cases where the legal basis for processing Personal Data relies on consent, you have the right to withdraw your consent at any time by notifying us at the email address provided below. If consent is withdrawn, we may be unable to provide some or all of the requested Services, and you will have no claim in that regard.
When the processing of Personal Data about you is deemed necessary for the legitimate interests pursued by us or a third party (including our Partners), such processing is contingent upon those interests not conflicting with your interests or fundamental rights and freedoms that necessitate the protection of your Personal Data. You can contact us at any time via the email address below to obtain information about the review conducted by us to determine that processing your Personal Data is necessary for the legitimate interests pursued by us or a third party.
You are entitled to the following rights in respect of the Personal Data about you. The exercise of such rights will be via sending an email requesting to exercise your right to the email address below.
You have the entitlement to receive confirmation on whether your Personal Data is being processed. If so, you have the right to access the Personal Data and obtain details including: (1) the purposes of processing; (2) the categories of Personal Data involved; (3) recipients or categories of recipients, especially those outside the EEA or international organizations; (4) the anticipated storage duration, or the criteria used if a specific duration is not feasible; (5) your right to request processing restriction or object to it; (6) the right to file a complaint with a supervisory authority; (7) information on the source of Personal Data if not collected from you (in compliance with contractual obligations); (8) the existence of profiling; and (9) details on safeguards for Personal Data transferred outside the EEA or to international organizations.
We will furnish you with a copy of the Personal Data being processed, and we may charge a reasonable fee for additional copies. If your request is made electronically, and unless you specify otherwise, the information will be provided in a commonly used electronic format.
However, the right to obtain a copy of the Personal Data will not infringe upon the rights and freedoms of others. Therefore, if fulfilling your request jeopardizes the rights and freedoms of others or our contractual obligations to third parties, we may either decline your request or provide limited information.
You have the entitlement to request corrections to any inaccuracies in your Personal Data from us. Considering the processing objectives, you also possess the right to ensure any incomplete Personal Data concerning you is made whole, which may involve providing additional information.
You possess the entitlement to request the deletion of Personal Data pertaining to you under the following circumstances: (a) when the Personal Data is no longer necessary for the originally intended purpose of collection or processing; (b) if you retract your consent, the basis for processing, and no alternative legal grounds for processing exist; (c) when you object, on grounds specific to your situation, to the processing of Personal Data based on our or a third party’s (including our Partners) legitimate interests, without overriding legitimate reasons for the processing; (d) if you object to the processing of Personal Data for direct marketing purposes; (e) when the Personal Data has been processed unlawfully; (f) when erasure is required to comply with a legal obligation as per the applicable law.
However, this right is not applicable if processing is necessary: (a) to comply with a legal obligation mandated by the applicable law; or (b) for the establishment, exercise, or defense of legal claims.
You have the right to request the restriction of processing of your Personal Data under the following circumstances: (a) if you dispute the accuracy of the Personal Data, allowing us time to verify its accuracy; (b) when the processing is unlawful, and you oppose erasure, instead requesting restriction of its use; (c) if we no longer require the Personal Data for processing but you need it for the establishment, exercise, or defense of legal claims; (d) when processing is necessary for legitimate interests, unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims; (e) when the Personal Data is processed for direct marketing, including profiling related to such direct marketing.
You have the right to receive your Personal Data, provided by you to us, in a structured, commonly used, and machine-readable format. You also have the right to transmit this data to another controller, under the conditions that processing is based on your consent or a contractual agreement, and the processing is automated.
When exercising your right to data portability, you can request direct transmission of your Personal Data from us to another entity if technically feasible. This right does not compromise your or our rights under the right to erasure, and it does not adversely affect the rights and freedoms of others.
You can object, at any time, based on your specific situation, to the processing of your Personal Data grounded in our or a third party’s legitimate interests (including our Partners), and this includes profiling based on such interests. In such cases, we will cease processing your Personal Data unless we can demonstrate compelling legitimate reasons that outweigh your interests, rights, and freedoms, or for legal claims.
Moreover, you can object, at any time, to the processing of your Personal Data for direct marketing purposes, including related profiling.
You have the right to withdraw your consent for the processing of Personal Data about you at any time, without affecting the legality of processing based on your consent prior to withdrawal. Please note that withdrawing consent may impact our ability to provide some of our services.
By agreeing to this, you consent to the use of your data, including personal information, and contact details for the purpose of sending you advertising and marketing materials related to our current and/or future activities, products, and/or services. You have the option to withdraw your consent by sending a written notice to the provided email address.
We assume that all visitors, users, and partners have thoroughly reviewed and agreed to the contents of this policy. If someone disagrees with this policy, they should refrain from using the website and/or the services. We reserve the right to modify this policy as necessary. Visitors, users, and partners are encouraged to regularly check this page for any updates. You acknowledge and agree that it is your responsibility to periodically review this policy and stay informed about any changes. Continued use of the website and/or the services following modifications to these conditions indicates acceptance of the revised policy. Unless otherwise stated, all amendments will take effect upon the publication of the updated policy.
We will disclose a visitor’s, user’s, or partner’s personal data without prior permission only when there is a reason to believe that such disclosure is necessary to establish the identity of, contact, or initiate legal proceedings against a person or persons suspected of infringing upon our rights or the rights of others who may be harmed by the activities of the visitor, user, or partner, whether deliberate or unintentional. We are authorized to disclose personal data when there is a legal requirement to do so.
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